Processing Time

Orders are typically processed within 1–3 business days.

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Shipping Destinations

We currently ship within Germany and selected international destinations.

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Delivery Times

Estimated delivery times are provided during checkout and may vary depending on destination and carrier.

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Shipping Costs

Shipping costs are calculated at checkout and displayed before payment is completed.

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Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

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Tracking

Where available, tracking information will be provided once your order has been dispatched.

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Delays

We are not responsible for delays caused by customs clearance, carrier disruptions, weather conditions, or other circumstances beyond our control.

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Contact

For shipping-related questions, please contact us at:

portfay@gmx.de